Terms & Policies

1. Terms of Use

By accessing and using this website, you agree to comply with these Terms & Policies. If you do not agree, please discontinue use of the website.

• You may use the website for lawful business purposes only.
• You agree not to misuse the website, attempt unauthorized access, or disrupt services.
• We may update these terms from time to time by posting a revised version on this page.

2. Orders & Quotation

Product information on this website is provided for reference. For accurate pricing, lead time, and specifications, please submit an inquiry or request a quotation.

• Quotations are typically based on product model, quantity, packaging, and shipping terms.
• For OEM/ODM requests, please provide drawings, branding requirements, and target standards.
• We reserve the right to confirm final order details before production or shipment.

3. Shipping & Delivery

Shipping methods and delivery times vary based on destination, order volume, and logistics arrangements. We will confirm the delivery plan during quotation/order confirmation.

• Common shipping options include express courier, air freight, and sea freight.
• Estimated lead times are provided in good faith but may be affected by customs or force majeure events.
• Please ensure the delivery address and contact details are accurate to avoid delays.

4. Returns & Warranty

We are committed to product quality. If you receive items with confirmed manufacturing defects, please contact us promptly with photos/videos and order details.

• Return or replacement eligibility depends on product condition, issue confirmation, and order type.
• Warranty coverage may vary by product category (e.g., handpieces, curing lights, accessories).
• Normal wear, misuse, improper installation, or unauthorized repair are not covered.

Note: For the most accurate warranty terms, please follow the product manual and the warranty statement provided with your order.

5. Privacy Policy

We respect your privacy. We may collect basic information you submit through forms (such as name, email, phone/WhatsApp, country, and inquiry details) to respond to your request and provide support.

• We do not sell your personal information to third parties.
• We may use trusted service providers to operate the website and communications.
• You may request access, correction, or deletion of your information where applicable.

6. Cookies

This website may use cookies to improve user experience and analyze website performance. You can control cookie settings through your browser preferences.

7. Intellectual Property

All content on this website, including text, images, graphics, and logos, is owned by or licensed to Foshan SHINGD Medical Instrument Co., Ltd. Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from use of this website or reliance on its content.

Product specifications, availability, and pricing may change without prior notice. Final confirmation is subject to the quotation and order agreement.